American Standard

Senior Manager, IT Change Management and Compliance

US-NJ-Piscataway
1 month ago(12/13/2017 1:24 PM)
Job ID
2017-1964
# of Openings
1
Category
IT

Overview

The Senior Manager of IT, Change Management and Compliance will have leadership responsibilities and fiscal accountability within the overall IT department. He/She will serve as a part of the IT management team and provide guidance and advice within the department. This role will lead all IT Change Management and Compliance related activities and initiatives and it will manage a diverse team of professionals that support facility related services within Lixil Water Technology Americas (includes US, Canada, Mexico, DR, LatAm and China office operations).

Responsibilities

  • Partner with Business and stake leaders to assist them in meeting their goal and objectives
  • Implement new IT Transformation Strategy based on CIO and business leadership team’s guidance
  • Collaborating and working with other IT groups while providing key inputs and guidance for the overall management of IT
  • Standardize systems and platforms within all facilities in the Americas
  • Closely collaborate with J-Sox (Japanese Sarbanes Oxley) IT Japan team Deloitte (US/JP) and KPMG to ensure a clear path to LWTA compliance
  • Make recommendations in improving overall Business and IT security and compliance
  • Implement a vendor management process that will allow LWTA to partner and promote only the vendors that bring the best value to our business
  • Manage vendor relationships and renegotiate contracts to reduce expenditure
  • Contribute to all IT Change Management Efforts
  • Implement and lead a change management process that will regulate any Network and Platform related changes
  • Collaborate closely with the IT infrastructure team in regards to all Disaster Recovery and Network Security related initiatives
  • Assist in implementing an LWTA wide single Helpdesk system that will help transform how Level 1 IT support is done today
  • Collaborate with business leaders to improve existing processes and increase productivity
  • Work closely with the Legal and Compliance department to identify opportunities and ensure that all LIXIL policies are followed within the IT department
  • Managing annual fiscal planning and budgets for the IT Change Management and Compliance group
  • Ensure issues are resolved within defined SLAs
  • Accountable for quality of services and solutions delivered
  • Ability and willingness to handle many big team initiatives simultaneously
  • Maintain appropriate operational information assurance posture for programs
  • Developing effective, efficient, and rigorous processes and methodologies which include monitoring and reporting
  • Provide leadership, guidance and motivation to the Change Management and Compliance team
  • Assemble the best team possible to deliver results and high productivity
  • Recruiting, hiring, mentoring and developing of the team

Qualifications

  • A minimum of 10 years of experience in IT Management with increasing responsibilities
  • Demonstrated organization and team building skills
  • Bachelor of Science Degree in Business or Computer Science; or equivalent,
  • 10 Years’ experience in discipline Project Management methodologies
  • Excellent problem solving, critical thinking, and interpersonal skills
  • Ability to multitask across multiple concurrent projects
  • Ability to work effectively with internal or international teams and external vendors in a collaborative environment
  • Ability to travel up to 10%

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