American Standard

  • Sales Operations Associate, CRM Data

    Job Locations US-NJ-Piscataway
    Posted Date 2 weeks ago(6/7/2018 3:50 PM)
    Job ID
    # of Openings
  • Overview

    Manage the storage and utilization of key channel data such as Account and Contact records within CRM/Salesforce, Assets, Project Opportunities and prepare data for integration with the CRM/ platform. Assist in predictive analytics for use in Business Intelligence platforms to fully leverage channel data.


    • Create and maintain attributes to assist in tracking key channel initiatives utilizing
      • CRM/
      • MS Excel
      • Business Intelligence Software (Tableau, Power BI etc.)
    • Maintain and verify accuracy of key channel data such as records
    • Partner with marketing teams to integrate marketing data with CRM
    • Utilize VBA to assist in consolidation and storage of
      • Large sets of excel based customer and sales data
      • Move large data sets to MS Access or other RDBMS
      • Distribution of customer reports and rebates
    • Act as first level support for issues surrounding Showroom Locator, Activity Tracker, Showroom Audits, and Salesforce
    • Utilize API processes to integrate data from outside sources with CRM/
    • Prepare sales and customer data for use in Business Intelligence platform (Tableau, Power BI etc.)
    • Partner with data stewards at Key Customers to assist in data accuracy projects
    • Partner with Digital team to maintain channel information on Lixil branded websites
    • Train/Onboard new Field Sales personnel and third party agencies on CRM/ process and procedures
    • Ad-Hoc Data Maintenance Projects


    • Experience in business administration

    • Advanced Excel skills, including VBA, Pivot Tables, and Data Connections
    • 1+ year experience with MS Access or other RDBMS’
    • Attention to detail
    • Experience with Salesforce a major plus
    • Ability to learn new tools and systems quickly critical
    • Adherence to deadlines and ability to prioritize multiple concurrent projects


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed