The Human Resources Generalist is responsible for supporting the human resources operations at LHS, with particular focus on the DFW call center site and field sales and install teams.
Lead employee relations for DFW site and field install and sales teams, including responding to employment related questions and concerns raised by employees; conducting investigations; and making recommendations for resultant corrective actions and/or employee discipline.
Take ownership of talent acquisition process to fill critical roles, utilizing organizational tools and resources effectively.
Administer employee performance management process including probationary performance reviews and discipline through consistent application of company policies.
Manage hourly employee attendance program.
Conduct new hire orientation.
Perform HRIS data entry.
Maintain personnel files for salaried employees.
Administer salaried employee time and attendance reporting.
Administer and support benefit and retirement programs for DFW site employees.
Manage STD, FMLA & unemployment claims for all DFW site & field team employees including attending in person or telephone unemployment hearings with the State of Ohio. Partner with EH&S to manage any workers’ compensation (WC) claims, attend WC hearings as required.
Prepare weekly & monthly human resources KPI reports required by site and corporate management.
Update salaried employee job descriptions in accordance with business needs.
Assist in executing corporate programs (i.e. performance review, personal development plans, employee surveys, etc.).
Perform required payroll duties during.
Bachelor’s degree in related field, or equivalent combination of education and experience
Minimum of 3 years of human resources experience, with strong involvement and proven track record in employee relations
Occasional regional travel to various sites and hearings
Excellent computer skills
Strong sense of urgency
Excellent verbal and written communication skills
Handling sensitive issues with diplomacy and demonstrating respect for people from all background