American Standard

  • Sales Operations Coordinator

    Job Locations US-TX-Dallas
    Posted Date 1 month ago(9/7/2018 4:46 PM)
    Job ID
    2018-2444
    # of Openings
    1
    Category
    Sales
  • Overview

    This role will serve as the coordinator for operations relating to American Standard’s Direct Sales efforts. This position requires an experienced Customer Service / Operational professional who can manage the large flow of documentation from the Field Sales teams back through the Grand Prairie Direct To Consumer Center of Excellence.

     

    Who we are: We are a division of American Standard, Lixil Home Services is a turnkey home improvement group designed to provide manufacturer direct purchase and installation solutions for home products with everyday use. Making home remodels simple with easy installation solutions that raise the standard of living through quality, safety and smart design is the focus of Lixil Home Services. Installation and service is at the heart of everything we do.

     

    Responsibilities

    • Manage the order to installation process flow of walk-in tub product to the DTC markets for pending installations.
    • Review all relevant sales documentation that must be returned to HQ for each closed sale, including contracts and financing documentation
    • Interact with installers and customers in order to schedule installs in a timely manner
    • Support National Install Manager & Regional Install Manager on any Install-related scheduling or customer service needs

    Qualifications

    • 3- 5 Yrs relevant Operations and/or Customer Service responsibility
    • Above average detail orientation
    • Unyielding focus on 100% compliance for all data needs
    • Strong ability to multi-task and utilize technology for organizing large amounts of data

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