American Standard

  • Reverse Logistics and Inventory Coordinator

    Job Locations US-TX-Grand Prairie
    Posted Date 2 weeks ago(10/3/2018 11:59 AM)
    Job ID
    # of Openings
  • Overview

    This role will be responsible for coordinating and/or leveraging our logistics partners, installers, RMA order entry, quality and receiving teams, in the timely disposition and transformation of our returned products.  


    Who we are: We are a division of American Standard, Lixil Home Services is a turnkey home improvement group designed to provide manufacturer direct purchase and installation solutions for home products with everyday use. Making home remodels simple with easy installation solutions that raise the standard of living through quality, safety and smart design is the focus of Lixil Home Services. Installation and service is at the heart of everything we do.


    • Coordinate all our inbound returns.
    • Collaborate with existing teams to ensure quick disposition of returned product.
    • Mitigate any issues related to RTV operations or product disposition.
    • Process all returns systematically. Track and monitor for completeness.
    • Serve as a back-up to our logistics coordinator to support our nationwide installations with on-time deliveries.
    • Responsible for all claims processing.
    • Help drive improvements in regards to returns exceptions.
    • Support the business with any necessary logistical product movements in the field.
    • Provide support and assistance in regards to our installer inventory control process.
    • Maintain regular contact with existing installers to determine logistic needs
    • Build relationships with our carriers to maximize efficiencies within the logistic network


    • 2- 4 years relevant logistics/ reverse logistics responsibilities.
    • Above average detail orientation
    • Unyielding focus on 100% compliance for all data needs
    • Strong ability to multi-task and utilize technology for organizing large amounts of data
    • Working knowledge of MS Office products, particularly Word, Excel and PowerPoint; familiarity with SAP or other similar system helpful
    • Competencies (Abilities): Communication, Strong Team player, Organization, Attention to detail, Operation/Process Management
    • Ability to handle confidential issues with diplomacy


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