Happy consumers are critical to the business success of our connected products and to improve quality & consumer experience continuously, we are currently looking for an Associate Manager Consumer Care and Quality for IoT products.
The newly established LWTA Internet of Things business is launching its first connected products: GROHE Sense and GROHE Sense Guard which together with GROHE ONDUS app/cloud in North America provides the smart comprehensive water security system for detecting and preventing water damages at home both for consumers to enjoy peace of mind and professionals to achieve more consumer satisfaction.
Based in our Piscataway office you will be responsible to monitor the complete consumer experience for Grohe Sense and Grohe Sense Guard and your responsibilities will expand to all products within the newly established Internet of Things business. You will have the opportunity to help us develop our connectivity consumer experience for all connected products starting from Grohe Sense and Grohe Sense Guard. We focus on fast continuous improvement learning and implementing rapid change adapting to new opportunities on our exciting journey.