The Process Improvement Manager is responsible for identifying, planning and leading the execution of projects focused
on improving the productivity, efficiency and yield at all major machine centers DPI’s Alpena Michigan hardboard
manufacturing facility. Success requires effective communication and collaboration with all department
heads/managers and their teams. In addition to identifying and leading the process improvement efforts (and related
documentation of standards/recipes) the role is charged with post-implementation audits to validate attainment of
design intent and compliance with standards. The incumbent actively participates as a member of the Alpena Plant
Manager’s Staff/local leadership team in support of achieving established goals and metrics at the facility, and
promoting continuous improvement initiatives. In addition to directly managing and mentoring the Process Engineer,
the position is charged with overseeing the plant Quality Control function and lab staff.
Primary Duties & Responsibilities: (Major duties performed / Critical to the job’s success – not meant to be all inclusive)
Develop and lead process improvement projects and teams to resolve productivity, efficiency, and quality
related issues that impact plant operations performance. Activities include: root cause analysis, corrective
action planning and execution, and post-implementation validation for effectiveness and sustainability.
Work in collaboration with manufacturing to develop and maintain procedures and standard recipes for all
Evaluate existing manufacturing processes and workflows to identify areas that could benefit from changes
Document implemented process improvements and routinely review performance and compliance.
Drive continuous productivity, efficiency, and quality improvement through active participation and leadership.
Provide technical support to all key machine centers within plant operations.
Maintain knowledge of industry-wide technological developments, bring forward relevant potentials for
investment that will accelerate performance improvement.
Manage and mentor process improvement and quality control staff, including hiring, training and performance
Perform other duties as required.
Job Specifications: (Knowledge/Education, Experience, Skills and Abilities required for success in the role)
10 years or more of experience in a process manufacturing environment, (preference given to pulp & paper
industry) including 5 years or more experience leading project/process improvements and innovation.
Bachelor’s degree in Engineering, Business, or Manufacturing/Production or related field.
Formal training and practical application experience with process improvement concepts (i.e. LEAN).
Strong communication skills (both verbal and written).
Excellent interpersonal skills and leadership attributes, ability to motivate and lead team achievement.
Good mentoring and personnel development capabilities.
Proficient in problem solving utilizing statistical analytics/tools.
Results oriented, change agent - ability to support and implement change
Strong knowledge of manufacturing processes and improvement techniques, strong technical knowledge.
Customer focus, support sales as needed with product performance / quality issues