American Standard

  • Installation/Production Manager

    Job Locations US-TX-Grand Prairie
    Posted Date 1 week ago(12/5/2018 9:38 AM)
    Job ID
    2018-2577
    # of Openings
    1
    Category
    Sales
  • Overview

    Responsible for overseeing the work and quality of Bath/Remodel Installers on a daily basis. This position will be responsible for responding to customer service issues and resolving customer problems/issues.

    Responsibilities

    • Manage the production process including installation schedule, the work of installers, responding to customer issues, answering technical questions and visiting job sites to ensure performance
    • Train, certify and manage all installers for the territory
    • Work with scheduler to develop the installation and repair schedule.
    • Verify that the service calls/customer issues, have been satisfactorily complete. Conduct followup with scheduling to close the call or to order/reschedule call
    • Conducts monthly physical inventory review

    Qualifications

    Knowledge, Skills and Abilities

     

    • 3-5 years of prior remodeling experience
    • Must be familiar with common remodeling processes.
    • Knowledge of production and manufacturing processes and techniques, knowledge of quality systems and standards.
    • Competencies: Problem Solving/Critical Thinking, Planning and Organizing, Good Judgment, time management, attention to detail, exhibit professionalism, with good oral and written communication skills

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